Helping Financial Services Companies Minimize Risk
We have a robust practice defending fintech companies and banks against claims under the Electronic Fund Transfer Act (EFTA), Regulation E (Reg E), and state consumer protection laws (UDAAP). Over the course of the last decade, we have developed a national practice representing traditional banks, challenger banks, and fintech companies in these disputes – including defending our clients in arbitrations across the country, helping our clients develop better internal practices and stronger arbitration agreements, and negotiating with state attorneys general and other regulators.
We have successfully resolved hundreds of arbitrations pertaining to alleged unauthorized transactions, improper holds, system outages, and delays in the posting of ACH transactions to prepaid debit cards, credit builder accounts, credit cards, and spending accounts. We have negotiated favorable fee arrangements with the American Arbitration Association for our clients.
We also advise on numerous other claims asserted against financial services companies, including claims such as:
- Telephone Consumer Protection Act (TCPA)
- Fair Debit Collection Practices Act (FDCPA)
- Right to Financial Privacy Act (RFPA)
- Gramm-Leach-Bliley Act (GLBA)
- California Privacy Rights Act (CPRA)
- Holder in Due Course (HIDC)
- Violation of Automatic Stay in Bankruptcy Proceedings
We also help our clients with questions relating to warranties and indemnities under the Check Clearing for the 21st Century Act (“Check 21”), returned checks, check and debit card processing, and compliance with subpoenas and garnishments affecting financial accounts.
“I have worked with both Shannon and Allison on a variety of projects over the course of a decade. Whether in the courtroom or the boardroom, they combine the highest practice standards with real tenacity, pragmatic judgment, and a great demeanor.” ~ General Counsel of publicly traded financial services company
“This is probably the best legal advice I have ever received – clear, concise, powerful.” ~ CEO, technology company
Our attorneys are routinely called on to speak on these topics, including the following:
- “How to Succeed in Mediation and Arbitration,” Texas Minority Counsel Program
- “Arbitration: The Pros & Cons and the How-to’s,” University of Texas Annual Legal Conference; Texas Association of Business Symposium
- “Attorney Eyes Only: Confidentiality and Protective Orders in Business Litigation,” State Bar of Texas, Business Disputes CLE
Whether advising a small startup or a well-established corporation, we deliver practical strategies. In addition, we provide a rare personal touch in a landscape filled with impersonal large law firms. Not convinced? Read our client testimonials.